Your Website Security

  • By: Cris M.
  • Nov 21, 2012
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This topic discusses your website security, the responsibility of keeping it secure and recommendations on security.

Over the past few months, we have noticed a dramatic increase in the number of hacker attacks on websites, a crime affecting online businesses all over the world. Here are a few examples of reputable businesses that got hacked (click to read the articles):

Although Flex Web Hosting (Light Media hosting arm) take all possible measures to ensure our servers are secure (Firewalls, Backups, Complex Passwords etc), the hosting provider is not responsible if your website is targeted, hacked, attacked by a virus or malware and consequently damaged. You can compare this to a house, where the company who built the house is not responsible if the house is robbed or vandalised.

We are deeply concerned when this occurs to our customers and are here to assist in resolving these issues if they do occur. However we believe that preventative measures are always better than responsive ones. We strongly recommend you discuss your website security with your hosting company and web developer.

It is difficult to provide complete protection from hacking, but there are ways to minimise the risks of an attack.

While our servers are secure, websites can be attacked directly through the CMS and 3rd party applications (eg.: Content Management System such as Joomla and WordPress), database injections and other types of attacks.

As a simple preventative measure, we recommend that you only use complex passwords, which include the use of alphanumeric characters, a mix of lower and uppercase letters as well as special characters. Also, make sure your website CMS, platform and system is updated.

As a more advanced measure, we also strongly recommend setting up a Firewall and other protection measure on your website. While there is a cost involved in implementing these features on your website, the old insurance adage of “better safe than sorry” rings true when a hacked website often involves far greater costs to fix and recover. In addition, your website may be offline for a period of time to enable that recovery.

We encourage you to contact us (or your website hosting provider and web developer) about solutions and ways to improve your website security, and if you have any queries about this topic, please do not hesitate to contact our web development team to discuss further.

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